What you selling me young man, more magazines? Am I going to here a sales pitch of how I need to support you through college? Now if I were that salesman, I would have said, lady I am not sure what happened to you today, but I clearly can tell you are not in the mood. Not Boudan, he smiled sweetly ready to walk away, but said, hey I can help you deter those people. And then I heard his, what I recognized as an Eastern European accent. Because of my love for all things global, I paused. Alright give me the spiel I said. Sure but may I come in, and bring my segway in. This time, while I was a bit nervous to let this charming stranger in it was his segway that held the door open for him to enter. Segways was a familiar sight to so many of my memories that my daughter and I had back in Northern California. I left the front door open, allowing the house to get hotter than it already was, but thats my back up safety plan. That was a perfect cue for Boudan's thoughtful mind, to notice my fear cues.
He didn't lead the conversation into how this newest and greatest model would help me subside those cues. He led the conversation that allowed for two strangers to get to know each other first. He ironically found a way to disarm me and my fears. Now that could have led to the easiest heist and it did. He did make a sales for Vivint, but it wasn't easy. It took over five hours! He stole my heart and sold me my very first home security system. How did he steal my heart. He began with the very first tagline of my business model: Educate. He educated me on the importance of asking every sales person that comes to door to have them show me the license from the city of Berea that gives them permission to go door to door. He informed me that without that I would be taking the risk of putting myself in harms way. Next he said always look at the badge and check the validity of it. Then he took the second tagline of my business model: Equip. He began to equip himself with facts that he was gathering about me and my situation to determine what would be most useful to me. He allowed me to equip myself as well, by teaching me further about the products while continuing the conversation about life. Goodness Boudan, I have never met a sales pitch like yours, you stand out, what am I hearing different that makes me keep listening to know more about this product. Then he told me, it is not so important to me to make a sale, it is more important to me to learn how to connect with people and to understand them and their needs. We never know he said, how one day we will need that helping hand. There is more in depth description to his story and the conversation, and one day when Boudan will finish writing his book, you will understand the heart and purpose of this young man.
He is still searching for the next chapters of his book and may change the title. But for now it is called The Power of Emotions. Here is an excerpt from that book, that spoke volumes to how and why I connected with him: Within a month of coming to the US, my brother called me and said that my mother died. What emotions I had by that time? I was crying, angry, helpless of lost my mother. Afraid to lose my job, my language, and I didn’t know what to do. My father called me to ask me if I’d be willing to go back to come to the funeral for my mother. If I would go back, he would understand this decision would mean that I’d never be able to go back to USA again. I told him that I’d need to think about it and then I’ll call him back. It was a variety of two choosing that all depended on my emotions. I knew one main rule about choosing: “Never go under the emotions”. That is it. I need to keep calm. So I went to the street and ran around my neighborhood. I was running, crying, shouted, and in a few minutes, I stopped crying, because I used up all the emotions which I had already. I’ve got the “cold brain,” without any emotions and just started thinking logically.
I too had come to this country at the age of 18. I too had to face the dilemma of to go home or not too. My mother gave me the power to have the courage to stick with my decision to make it through. My own logic then helped me see I can do this despite that fact that I felt all alone and helpless. However, back then, I cried but very briefly and unlike Boudan I did not have the emotional intelligence to recognize the importance of allowing myself to grieve my losses. I do now, but I also now recognize the mysterious power of God and how He inter-connects my life to say it doesn't matter when you learn, it is the fact that you are learning and growing in the direction that I meant you to go. So to this young man I say: thank you for equipping me with the best home security system I have ever seen and had. Thank you for listening to me and sharing your life's journey. That book is going to not only change your life, it is going to touch the hearts of many around the globe!